Privacy Policy

This privacy policy applies between you, the User of this Website and VOLUTE London Ltd, the owner and provider of this Website. VOLUTE London Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

VOLUTE London may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Who we are 

VOLUTE London Limited is a Company Registered in England and Wales under number 09766187 at 69 King William Street, London, EC4N 7HR

What we collect

VOLUTE London will only collect data that we deem as relevant for the purposes of offering you the service that we provide. This data will include:

  • Contact Information such as email addresses and telephone numbers;
  • Anonymous website analytics statistics
  • Details of interactions with us, such as notes on conversations, details of complaints or comments you make regarding services we have provided

How do we use information we gather

We want to provide the best possible service to our customers. To achieve this we use the data we have collected to provide a personalised experience which helps to foster a positive relationship with our customers and suppliers.

We may use the data in the following ways:

  • To respond to queries and complaints.
  • Protect our customers and our business from fraud and other criminal activities
  • Marketing, we aim to inform our customers of company news, and general updates. You are free to opt out of these services at any time

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How do we use cookies

  • This Website may place and access certain Cookies on your computer. VOLUTE London uses Cookies to improve your experience of using the Website. VOLUTE London has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  • Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling VOLUTE London to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
  • You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  • You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  • It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Links to other websites

  • This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.